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Frequently Asked Questions and Noteworthy News

We try to anticipate questions you might have about our PRODUCT / SERVICE and provide the answers here. If you need additional information send email to srveast5@ameritech.net
1.

How often should I have my carpet cleaned?

If you have children and/or pets you should have your carpets cleaned every 4-6 months, if you do not have either you should have them cleaned every 6-8 months.


2.

Why is it important to have my carpets cleaned?

Carpets harbor alot of dust and contaminents, having them cleaned professionally on a regular basis will help to alleviate the dust and allergen's that sit in your carpet.

Dust mites are in almost all homes, no matter how much you clean.They are present in bedding, carpets, upholstery and almost anything they can hold on to. Did you know that they are 0.3mm, we cannot see below 50 microns. The period in an sentence is 100 microns.


3.

Should I move anything before the technician arrives?

 

You should move all valuables and breakable items to an area not being cleaned. Our technicians will move most all furniture, except a large entertainment center or china cabninets.


4.

How long before my carpet will be dry?

Depending on the humidity inside and outside your home and how much furniture is in the room you can expect the carpet to be dry within 4-8 hours. Sometimes there are extenuating circumstances that may cause the drying process to be longer.


5.

Should I apply scotchgard fabric protector to my carpet after cleaning?

New carpet has a built-in protective barrier that can break down over time with regular wear and tear. Replacing that protective barrier should be done every time you have them cleaned, it will help to protect against stains and resoiling.