What should you do?

1. Call your insurance company and your agent to notify them of the loss that occurred.
2. Call a professional mitigation company to extract water, sanitize , dry your structure to industry standards or help with fire cleanup.
3. Move any personal property that was affected to a safe place to prevent further damage. Do not throw away any damaged items until your insurance adjuster has given you the ok.
4. Make temporary repairs to any broken windows, or holes in roof to prevent further damage from whether conditions.
5. Document what has happened, your conversations with insurance adjuster, items that were unsalvagable, receipts for replaced items and electric bill from when drying equipment was used. Gather any recipts that you may have with a value on items that were lost to help your adjuster place a value on them.
6. When a fire or water damage is severe enough to require temporary residence ask if your insurance will allow help with this matter.

Do you have a friend that needs this info?

What does mitigation mean?

Mitigate: to make less severe

A mitigation companies job is to remove any wet material that is unsalvagable, sanitize all affected areas and dry your structure to industry standards, they should employ technicians that are certified in water retoration. If you have had a fire we will do what we can to return the affected items and structure to pre-loss conditions, if we cannot clean the affected items to pre-loss condition we will inform your insurance company that they are a loss due to the fire. Most mitigation companies are not a contractor and are not involved with the replacement of flooring, or structure, but we have a contractor that we work with.

You have the right to choose the mitigation company you want to use.

We are a Preferred Vender for most of the major insurance company's, this means that we have fufilled the requirements set by each individual company. We have certified technicians that will help you walk through the process of mitigation. We are also QRV a Quality Restoration Vendor giving the Insurance industry a way to identify franchisees commited to providing superior, consistent disaster mitigation services.